Shipping Info

Why isn't there tracking information in my order?

If you don't see any tracking data for the shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You can find some common reasons why tracking data is unavailable on our Tracking Shipments Help page.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible items inside of your Shopping Cart.
  • Begin checkout.
  • Ship your items to only one U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 4-7 working days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

International Shipping

We gladly accepts orders all globally. Available brands, shipping rates and charges can differ depending on the delivery address for the order.

To see the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. For more info, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages could possibly be subject to the customs fees and import duties of the country in which you've the transaction shipped. These charges are normally the recipient's responsibility. For additional details, check out Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers Foreign shipping page.

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which require special handling because they are extremely heavy (including, multi-volume sets) may not be shipped outside of the U.S. If this is the situation, it will likely be noted within the product detail page.


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